Creating shared value: a social semiotic analysis of ESG discourse on social media

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Abstract Summary
Submission ID :
AILA1052
Submission Type
Argument :

For decades, institutions, businesses, and individuals have engaged in discourse regarding their commitment to building a better world. In 2022, however, we are still a long way from achieving sustainable development. While institutions have struggled to agree on common standards and regulations, businesses have shifted their corporate discourse to focus on environmental, social, and governance themes (ESG), which reflect their efforts to preserve the planet (E), generate positive societal impact (S), and operate in compliance with economic policies (G). This new rhetoric is the result of corporate peer pressure, increased activism and consumer engagement on social media, and growing risks for reputational damage and financial impacts on corporations. Among all business sectors, luxury has historically been associated with qualities such as overconsumption and social stratification that do not naturally align with sustainability (Thurlow & Jaworski, 2017; Veblen, 1957), however, it has been integrating ESG factors into corporate discourse. This study is concerned with the semiotic construction of meanings related to the renegotiation of the oxymoronic concept of 'sustainable luxury' (Nervino, 2016; Wells et al. 2021). This study adopts a social semiotic approach to analyse Instagram posts shared by luxury brands in 2020 and 2021 (Bateman et al., 2017; Kress & van Leeuwen, 2001; 2006; Nervino, 2018). The analysis identifies the semiotic resources involved in the meaning-making process enabling the coexistence of luxury and sustainable discourse. Preliminary findings show how the discourse shared on Instagram constructs environmental, social, and governance claims by deploying a diversified set of semiotic resources enacting both conceptual and narrative processes, intertextual references, cohesive devices such as colour and medium-specific features to articulate a call for collective action and play the role of a catalyst for certain causes. In this vein, brands discursively construct an alignment between their financial ambitions and long-term value creation for society to advocate, influence, and drive the sustainability discourse. 


References


Bateman, J., Wildfeuer, J., & Hiippala, T. (2017). Multimodality: Foundations, Research and Analysis - A Problem-oriented Introduction. Boston: Walter de Gruyter.


Kress, G., & Van Leeuwen, T. (2001). Multimodal discourse: The modes and media of contemporary communication. London: New York: Arnold; Oxford University Press.


Kress, G., & Van Leeuwen, T. (2006). Reading images - the grammar of visual design. London: Routledge.


Nervino, E. (2016). Sustainability is the new black: CSR and luxury branded discourse in the cyberspace. Joint conference of English Linguistics Society of Korea and Korea Society of Language and Information, Kyung Hee University. Seoul, Korea, 28 May 2016.


Nervino, E. (2018). Social media is the new black. A social semiotic analysis of branding discourse. Unpublished PhD Thesis submitted to The Hong Kong Polytechnic University. 

Thurlow, C., & Jaworski, A. (2017). Introducing elite discourse: The rhetorics of status, privilege, and power. Social Semiotics, 27(3), 243–254. 

Veblen, T. (1957). The theory of the leisure class. London: George Allen and Unwin.

Wells, V., Athwal, N., Nervino, E., Carrigan, M. (2021). How legitimate are the environmental sustainability claims of luxury conglomerates? Journal of Fashion Marketing and Management. Vol. 25, No. 4, pp. 697-722. 




Assistant Professor
,
City University of Hong Kong

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